TCF Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | TCF Financial | 0 | new | - | - | 58 |
Every mortgage company ranked
Latest TCF Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 28, 2020 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Dec 10, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Nov 18, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Nov 12, 2019 | Mortgages | Trouble during payment process | MI | Money back | Yes |
| Sep 29, 2019 | Mortgages | Closing on a mortgage | MI | Explained | No |
| Sep 13, 2019 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Aug 29, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Aug 19, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Aug 8, 2019 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Aug 6, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Jun 21, 2019 | Mortgages | Struggling to pay mortgage | OH | Explained | Yes |
| May 29, 2019 | Mortgages | Struggling to pay mortgage | MI | Explained | Yes |
| May 17, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| May 13, 2019 | Mortgages | Trouble during payment process | - | Explained | No |
| Apr 17, 2019 | Mortgages | Struggling to pay mortgage | MI | Fixed | Yes |
| Mar 25, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Mar 11, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Mar 2, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Feb 11, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Feb 11, 2019 | Mortgages | Incorrect information on your reportAccount status incorrect | MI | Explained | Yes |
| Jan 8, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 13, 2018 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Aug 11, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Money back | Yes |
| Jul 27, 2018 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Jul 24, 2018 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Jul 24, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Money back | Yes |
| Jun 19, 2018 | Mortgages | Trouble during payment process | MI | Money back | Yes |
| Jun 19, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MI | Explained | Yes |
| Mar 5, 2018 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| Feb 28, 2018 | Mortgages | Trouble during payment process | OH | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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