Mortgage company · complaint record
TCF Financial complaints
Filed under TCF FINANCIAL CORPORATION
Consumers have filed 130 complaints about TCF Financial since 2016, none in the last 12 months. It answered 98.5% on time and closed 22% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 130
- Last 12 months
- 0
- Answered on time
- 98.5%
- Closed with relief
- 22%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 3, 2020
TCF Financial complaints by month
The busiest month was August 2019 (11 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TCF Financial answered all time
- Closed with monetary relief2418.5%
- Closed with non-monetary relief43.1%
- Closed with explanation10177.7%
- Closed10.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What TCF Financial complaints are about
Top TCF Financial problems
Where TCF Financial complaints come from
Most complaints: Michigan (73), Ohio (26), Indiana (3), Illinois (2), Arkansas (2).
TCF Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | TCF FinancialMortgages | - | 0 | - |
Compare side by side: TCF Financial vs Midwest Loan Services · TCF Financial vs Truhome Solutions · TCF Financial vs NEXA Mortgage · TCF Financial vs Hilltop
What people say about TCF Financial
All experiencesNo experiences with TCF Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TCF Financial complaints
Full logQuestions about TCF Financial
How many complaints does TCF Financial have?
TCF Financial has 130 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does TCF Financial respond to complaints?
Yes. TCF Financial answered 98.5% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TCF Financial?
The most common problems are trouble during payment process (30), managing an account (30), loan servicing, payments, escrow account (10).
Is TCF Financial legit?
TCF Financial is a real company with a public complaint record: consumers have complained about it 130 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TCF Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TCF Financial?
Complain to TCF Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TCF Financial complaints come from?
Most come from Michigan (73), Ohio (26), Indiana (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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