Mortgage company · complaint record
The Mortgage Specialists complaints
Filed under The Mortgage Specialists, Inc.
Consumers have filed 2 complaints about The Mortgage Specialists since 2013, none in the last 12 months. It answered 50% on time and closed 50% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since June 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 5, 2013
The Mortgage Specialists complaints by month
The busiest month was June 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Mortgage Specialists answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top The Mortgage Specialists problems
The Mortgage Specialists compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | The Mortgage SpecialistsMortgages | - | 0 | - |
Compare side by side: The Mortgage Specialists vs Midwest Loan Services · The Mortgage Specialists vs Truhome Solutions · The Mortgage Specialists vs NEXA Mortgage · The Mortgage Specialists vs Hilltop
What people say about The Mortgage Specialists
All experiencesNo experiences with The Mortgage Specialists yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Mortgage Specialists complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2013 | Mortgages | Loan servicing, payments, escrow account | Fixed |
| Jun 6, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about The Mortgage Specialists
How many complaints does The Mortgage Specialists have?
The Mortgage Specialists has 2 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does The Mortgage Specialists respond to complaints?
Yes. The Mortgage Specialists answered 50% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Mortgage Specialists?
The most common problems are loan servicing, payments, escrow account (1), application, originator, mortgage broker (1).
Is The Mortgage Specialists legit?
The Mortgage Specialists is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Mortgage Specialists legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Mortgage Specialists?
Complain to The Mortgage Specialists in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Mortgage Specialists complaints come from?
Most come from Massachusetts (1), New Hampshire (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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