Bank · complaint record
TheTenn complaints
Filed under TheTenn Inc.
Consumers have filed 3 complaints about TheTenn since 2024, none in the last 12 months. It answered 100% on time and closed 33% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- -
Since August 2024
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Sep 26, 2024
TheTenn complaints by month
The busiest month was August 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How TheTenn answered all time
- Closed with monetary relief133.3%
- Closed with explanation266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What TheTenn complaints are about
Top TheTenn problems
Inside "Managing an account"
- Banking errors 1
- Funds not handled or disbursed as instructed 1
TheTenn compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | TheTennBank accounts | - | 0 | - |
Compare side by side: TheTenn vs Bancfirst · TheTenn vs Banner · TheTenn vs Customers Bancorp · TheTenn vs RBC Bank
What people say about TheTenn
All experiencesNo experiences with TheTenn yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TheTenn complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 26, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 30, 2024 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Aug 28, 2024 | Bank accounts | Managing an accountBanking errors | Money back |
Questions about TheTenn
How many complaints does TheTenn have?
TheTenn has 3 complaints on record since August 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does TheTenn respond to complaints?
Yes. TheTenn answered 100% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with TheTenn?
The most common problems are managing an account (2), other features, terms, or problems (1).
Is TheTenn legit?
TheTenn is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TheTenn legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against TheTenn?
Complain to TheTenn in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TheTenn complaints come from?
Most come from Indiana (1), New York (1), South Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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