Mortgage company · complaint record
Towne Mortgage complaints
Filed under TOWNE MORTGAGE, LLC
Consumers have filed 6 complaints about Towne Mortgage since 2013, none in the last 12 months. It answered 83.3% on time and closed 60% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 83.3%
- Closed with relief
- 60%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 14, 2019
Towne Mortgage complaints by month
The busiest month was July 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Towne Mortgage answered all time
- Closed with monetary relief350%
- Closed with explanation233.3%
- Untimely response116.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Towne Mortgage problems
Towne Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Towne MortgageMortgages | - | 0 | - |
Compare side by side: Towne Mortgage vs Midwest Loan Services · Towne Mortgage vs Truhome Solutions · Towne Mortgage vs NEXA Mortgage · Towne Mortgage vs Hilltop
What people say about Towne Mortgage
All experiencesNo experiences with Towne Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Towne Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 14, 2019 | Mortgages | Closing on a mortgage | No timely reply |
| Mar 22, 2019 | Mortgages | Trouble during payment process | Money back |
| Sep 9, 2017 | Mortgages | Closing on a mortgage | Money back |
| May 12, 2015 | Mortgages | Credit decision / Underwriting | Explained |
| Oct 30, 2013 | Mortgages | Settlement process and costs | Money back |
| Jul 15, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Towne Mortgage
How many complaints does Towne Mortgage have?
Towne Mortgage has 6 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Towne Mortgage respond to complaints?
Yes. Towne Mortgage answered 83.3% of its complaints on time (within 15 days) and closed 60% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Towne Mortgage?
The most common problems are closing on a mortgage (2), settlement process and costs (1), application, originator, mortgage broker (1).
Is Towne Mortgage legit?
Towne Mortgage is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Towne Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Towne Mortgage?
Complain to Towne Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Towne Mortgage complaints come from?
Most come from Virginia (4), Maryland (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Towne Mortgage
No comments yet. Start the conversation - questions are welcome too.