Payment company · complaint record
Unbank complaints
Filed under Unbank Company, LLC
Consumers have filed 2 complaints about Unbank since 2019, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problem with customer service.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2019
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Dec 18, 2019
Unbank complaints by month
The busiest month was April 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Unbank answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Unbank problems
Unbank compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | UnbankMoney transfers & apps | - | 0 | - |
Compare side by side: Unbank vs Ria Envia · Unbank vs Bill.Com · Unbank vs Global Tel*Link · Unbank vs Airtm
What people say about Unbank
All experiencesNo experiences with Unbank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Unbank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 18, 2019 | Money transfers & apps | Problem with customer service | Explained |
| Apr 29, 2019 | Money transfers & apps | Confusing or missing disclosures | Explained |
Questions about Unbank
How many complaints does Unbank have?
Unbank has 2 complaints on record since April 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Unbank respond to complaints?
Yes. Unbank answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Unbank?
The most common problems are problem with customer service (1), confusing or missing disclosures (1).
Is Unbank legit?
Unbank is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Unbank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Unbank?
Complain to Unbank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Unbank complaints come from?
Most come from Minnesota (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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