Auto loans & leases
United Auto Acceptance auto loans & leases complaints
Consumers have filed 36 complaints about United Auto Acceptance's auto loans & leases, 5 in the last 12 months. United Auto Acceptance answered 40% on time and closed 0% with relief. See the whole United Auto Acceptance record.
United Auto Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | United Auto Acceptance | 5 | 40% | 0% |
Latest United Auto Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 9, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jun 22, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Feb 13, 2016 | Auto loans & leases | Shopping for a loan or lease | Closed |
| Aug 31, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Apr 11, 2014 | Auto loans & leases | Taking out the loan or lease | Explained |
| Dec 1, 2013 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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