Auto loans & leases
United Auto Acceptance auto loans & leases complaints
Consumers have filed 36 complaints about United Auto Acceptance's auto loans & leases, 5 in the last 12 months. United Auto Acceptance answered 40% on time and closed 0% with relief. See the whole United Auto Acceptance record.
United Auto Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | United Auto Acceptance | 5 | 40% | 0% |
Latest United Auto Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 25, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 7, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Nov 19, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 9, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 9, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 29, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jun 2, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 1, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 6, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 22, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jun 21, 2024 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| May 3, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 22, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 13, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 9, 2023 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Aug 30, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jan 18, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 20, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Feb 2, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 7, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 3, 2020 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 12, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 26, 2018 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Aug 16, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 15, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jul 21, 2017 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| May 30, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 10, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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