Debt collector · complaint record
United Auto Acceptance complaints
Consumers have filed 117 complaints about United Auto Acceptance since 2013, 20 of them in the last 12 months (-13% on the year before). It answered 50% on time and closed 5% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 117
- Last 12 months
- 20
- Answered on time
- 50%
- Closed with relief
- 5%
- Last 30 days
- 1
- Rank
- #526 of 1,963
Since December 2013
-13% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 21, 2026
Most complained-about debt collectors
United Auto Acceptance complaints by month
The busiest month was January 2026 (5 complaints). Complaints in the last 12 months are down 13% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How United Auto Acceptance answered all time
- Closed with non-monetary relief21.7%
- Closed with explanation11396.6%
- Closed10.9%
- Untimely response10.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What United Auto Acceptance complaints are about
Top United Auto Acceptance problems
Inside "Incorrect information on your report"
- Account information incorrect 11
- Account status incorrect 9
- Information belongs to someone else 7
- Old information reappears or never goes away 1
Where United Auto Acceptance complaints come from
Most complaints: Georgia (96), North Carolina (5), Florida (5), Texas (3), Nevada (1).
United Auto Acceptance compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | United Auto AcceptanceDebt collection | - | 20 | - |
Compare side by side: United Auto Acceptance vs Green Square · United Auto Acceptance vs EMoneyUSA · United Auto Acceptance vs Mullooly Jeffrey Rooney & Flynn · United Auto Acceptance vs Credit World Services
What people say about United Auto Acceptance
All experiencesNo experiences with United Auto Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest United Auto Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 15, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Sep 9, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Fixed |
| Aug 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 25, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 6, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 16, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about United Auto Acceptance
How many complaints does United Auto Acceptance have?
United Auto Acceptance has 117 complaints on record since December 2013, including 20 in the last 12 months and 1 in the last 30 days. That makes it number 1,078 of every company by complaints this year.
Does United Auto Acceptance respond to complaints?
Yes. United Auto Acceptance answered 50% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with United Auto Acceptance?
The most common problems are incorrect information on your report (28), took or threatened to take negative or legal action (11), repossession (10).
Is United Auto Acceptance legit?
United Auto Acceptance is a real company with a public complaint record: consumers have complained about it 117 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Auto Acceptance legit? for the signals, red flags and how to protect yourself.
Are complaints about United Auto Acceptance going up or down?
Down. There were 20 complaints in the last 12 months against 23 in the 12 before (-13%). See every month.
How do I file a complaint against United Auto Acceptance?
Complain to United Auto Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most United Auto Acceptance complaints come from?
Most come from Georgia (96), North Carolina (5), Florida (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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