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Complaint log

United Auto Acceptance complaint log

The newest complaints about United Auto Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Auto loans & leasesRepossessionVoluntary repossessionGAExplainedYes
Oct 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCNo timely replyNo
Sep 9, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtGAFixedYes
Aug 11, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 25, 2026Auto loans & leasesRepossessionNotice to repossessGAExplainedYes
May 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
May 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
May 13, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
May 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedNo
May 5, 2026Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedNo
Mar 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedNo
Mar 16, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedNo
Jan 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedNo
Jan 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedNo
Jan 7, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingGAExplainedNo
Jan 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedNo
Jan 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Dec 19, 2025Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Dec 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Nov 19, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleGAExplainedNo
Nov 9, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedNo
Nov 9, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedNo
Oct 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedNo
Oct 13, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedNo
Oct 7, 2025Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedNo
Sep 25, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
Sep 20, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedNo
Sep 9, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Sep 5, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Aug 28, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Aug 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Aug 9, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedGAExplainedYes
Jul 29, 2025Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeIAExplainedYes
Jul 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Jun 2, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Jun 1, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
May 22, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
May 21, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payGAExplainedYes
May 13, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageGAExplainedYes
May 6, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsALExplainedNo
Mar 27, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Feb 1, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedYes
Jan 8, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 22, 2024Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionGAExplainedYes
Sep 3, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Aug 31, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jun 21, 2024Auto loans & leasesRepossessionCompany explaining amount owedGAExplainedYes
Jun 19, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Jun 19, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes
May 25, 2024Credit reportingIncorrect information on your reportAccount information incorrect-ExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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