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Mortgages

United Wholesale Mortgage mortgages complaints

Consumers have filed 2,149 complaints about United Wholesale Mortgage's mortgages, 605 in the last 12 months (+65%). United Wholesale Mortgage answered 98.7% on time and closed 1% with relief. See the whole United Wholesale Mortgage record.

United Wholesale Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13United Wholesale Mortgage (UWM)605+65%98.7%1%2,149

Every mortgage company ranked

Latest United Wholesale Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Oct 31, 2026MortgagesTrouble during payment processPayment processFLIn progressYes
Oct 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAIn progressYes
Oct 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalPAIn progressYes
Oct 30, 2026MortgagesTrouble during payment processFees chargedALIn progressYes
Oct 30, 2026MortgagesTrouble during payment processPayment processMOIn progressYes
Oct 30, 2026MortgagesTrouble during payment processPaying off the loanTXIn progressYes
Oct 29, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAIn progressYes
Oct 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAIn progressYes
Oct 28, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAIn progressYes
Oct 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZIn progressYes
Oct 27, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingFLIn progressYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMIIn progressYes
Oct 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAIn progressYes
Oct 24, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Oct 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 23, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNYIn progressYes
Oct 22, 2026MortgagesTrouble during payment processPayment processCAIn progressYes
Oct 22, 2026MortgagesClosing on a mortgageFees or costs after closingFLExplainedYes
Oct 22, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNIn progressYes
Oct 22, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCOIn progressYes
Oct 21, 2026MortgagesTrouble during payment processPayment processNCIn progressYes
Oct 21, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNCIn progressYes
Oct 20, 2026MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNCIn progressYes
Oct 20, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)UTIn progressYes
Oct 20, 2026MortgagesClosing on a mortgageDelays with the closing processCOIn progressYes
Oct 19, 2026MortgagesClosing on a mortgageDelays with the closing processWAIn progressYes
Oct 18, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAIn progressYes
Oct 18, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZIn progressYes
Oct 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNCIn progressYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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