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Debt collector · complaint record

Universal Credit Services complaints

Consumers have filed 25 complaints about Universal Credit Services since 2013, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
25

Since December 2013

Last 12 months
2

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Aug 4, 2026

Rank
#1,275 of 1,963

Most complained-about debt collectors

Universal Credit Services complaints by month

The busiest month was September 2015 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Universal Credit Services answered all time

  • Closed with non-monetary relief312%
  • Closed with explanation2080%
  • Closed28%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Universal Credit Services complaints are about

  • Debt collection2496%
  • Credit reporting14%

Top Universal Credit Services problems

Inside "Communication tactics"

  • Threatened to take legal action 2
  • Frequent or repeated calls 2
  • Called after sent written cease of comm 1

Where Universal Credit Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Michigan (19), Ohio (3), California (1), Florida (1), Illinois (1).

Universal Credit Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Universal Credit ServicesDebt collection-2new100%0%-

Compare side by side: Universal Credit Services vs Green Square · Universal Credit Services vs EMoneyUSA · Universal Credit Services vs Mullooly Jeffrey Rooney & Flynn · Universal Credit Services vs Credit World Services

What people say about Universal Credit Services

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Latest Universal Credit Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Aug 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Oct 30, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Dec 6, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Aug 20, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Mar 23, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtMIExplainedYes
Apr 7, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Feb 28, 2020Debt collectionThreatened to contact someone or share information improperlyContacted your employerMIExplainedYes
May 22, 2019Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Feb 17, 2018Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedYes
Jun 23, 2016Debt collectionCommunication tacticsCalled after sent written cease of commMIExplainedYes
Apr 13, 2016Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedYes

Questions about Universal Credit Services

How many complaints does Universal Credit Services have?

Universal Credit Services has 25 complaints on record since December 2013, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Universal Credit Services respond to complaints?

Yes. Universal Credit Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Universal Credit Services?
Is Universal Credit Services legit?

Universal Credit Services is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal Credit Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Universal Credit Services?

Complain to Universal Credit Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Universal Credit Services complaints come from?

Most come from Michigan (19), Ohio (3), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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