Mortgages
Universal Lending mortgages complaints
Consumers have filed 9 complaints about Universal Lending's mortgages, 1 in the last 12 months. Universal Lending answered 0% on time and closed - with relief. See the whole Universal Lending record.
Universal Lending against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Universal Lending | 1 | 0% | - |
Latest Universal Lending mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | No timely reply |
| Jun 29, 2023 | Mortgages | Closing on a mortgage | Explained |
| Oct 12, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 23, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 16, 2016 | Mortgages | Application, originator, mortgage broker | Closed |
| Dec 9, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 20, 2015 | Mortgages | Settlement process and costs | Fixed |
| Jul 5, 2014 | Mortgages | Settlement process and costs | Explained |
| Jul 20, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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