Mortgage company · complaint record
Universal Lending complaints
Filed under UNIVERSAL LENDING CORP.
Consumers have filed 12 complaints about Universal Lending since 2012, 1 of them in the last 12 months. It answered 0% on time and closed 9% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 9%
- Last 30 days
- 0
- Rank
- #365 of 595
Since July 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 11, 2026
Most complained-about mortgage lenders & servicers
Universal Lending complaints by month
The busiest month was July 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Universal Lending answered all time
- Closed with non-monetary relief18.3%
- Closed with explanation975%
- Closed18.3%
- Untimely response18.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Universal Lending complaints are about
Top Universal Lending problems
Universal Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Universal LendingMortgages | - | 1 | - |
Compare side by side: Universal Lending vs Midwest Loan Services · Universal Lending vs Truhome Solutions · Universal Lending vs NEXA Mortgage · Universal Lending vs Hilltop
What people say about Universal Lending
All experiencesNo experiences with Universal Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Universal Lending complaints
Full logQuestions about Universal Lending
How many complaints does Universal Lending have?
Universal Lending has 12 complaints on record since July 2012, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Universal Lending respond to complaints?
Yes. Universal Lending answered 0% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Universal Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), loan servicing, payments, escrow account (2), settlement process and costs (2).
Is Universal Lending legit?
Universal Lending is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Universal Lending?
Complain to Universal Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Universal Lending complaints come from?
Most come from Colorado (10), Wisconsin (1), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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