Credit reporting
USAA credit reporting complaints
Consumers have filed 2,888 complaints about USAA's credit reporting, 570 in the last 12 months (+8%). USAA answered 100% on time and closed 21% with relief. See the whole USAA record.
USAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | USAA | 570 | 100% | 21% |
Latest USAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 16, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Aug 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Aug 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 12, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Aug 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 11, 2026 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Aug 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 6, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jul 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 29, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jul 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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