Crypto
USAA crypto complaints
Consumers have filed 47 complaints about USAA's crypto, 4 in the last 12 months. USAA answered 100% on time and closed 0% with relief. See the whole USAA record.
USAA against other crypto exchanges & apps
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 1,231 | 99.5% | 0% |
| 2 | PayPal | 842 | 100% | 38% |
| 3 | Coinbase | 761 | 98.7% | 38% |
| 4 | Robinhood | 362 | 94.2% | 0% |
| 5 | Kraken | 271 | 99.6% | 0% |
| 6 | Winklevoss Exchange | 250 | 100% | 0% |
| 7 | Foris DAX | 161 | 95% | 1% |
| 8 | Chime | 117 | 100% | 5% |
| 9 | Wells Fargo | 77 | 100% | 8% |
| 10 | JPMorgan Chase | 76 | 100% | 5% |
| 11 | Meta Payments | 70 | 100% | 6% |
| 12 | BAM Management US | 57 | 82.5% | 0% |
| 13 | USAA | 4 | 100% | 0% |
Latest USAA crypto complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2022 | Crypto | Fraud or scam | Explained |
| Oct 5, 2022 | Crypto | Fraud or scam | Explained |
| Sep 23, 2022 | Crypto | Fraud or scam | Explained |
| Sep 9, 2022 | Crypto | Fraud or scam | Explained |
| Aug 10, 2022 | Crypto | Fraud or scam | Explained |
| Jul 18, 2022 | Crypto | Fraud or scam | Explained |
| Jun 1, 2022 | Crypto | Fraud or scam | Explained |
| May 27, 2022 | Crypto | Fraud or scam | Explained |
| Feb 18, 2022 | Crypto | Fraud or scam | Explained |
| Jan 30, 2022 | Crypto | Fraud or scam | Explained |
| Sep 3, 2021 | Crypto | Fraud or scam | Explained |
| Mar 26, 2021 | Crypto | Fraud or scam | Explained |
| Jul 5, 2020 | Crypto | Fraud or scam | Explained |
| Jan 27, 2020 | Crypto | Fraud or scam | Explained |
| Nov 13, 2019 | Crypto | Fraud or scam | Explained |
| Feb 12, 2019 | Crypto | Fraud or scam | Explained |
| Jul 14, 2018 | Crypto | Other transaction problem | Explained |
Your rights with crypto exchanges & apps
Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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