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Crypto

USAA crypto complaints

Consumers have filed 47 complaints about USAA's crypto, 4 in the last 12 months. USAA answered 100% on time and closed 0% with relief. See the whole USAA record.

USAA against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13USAA4new100%0%47

Every crypto platform ranked

Latest USAA crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026CryptoOther transaction problemKSExplainedYes
Jun 9, 2026CryptoFraud or scamAPExplainedYes
Jun 8, 2026CryptoFraud or scamGAExplainedYes
May 8, 2026CryptoFraud or scamVAExplainedYes
Sep 9, 2025CryptoFraud or scamGAExplainedYes
Jul 14, 2025CryptoOther transaction problemCAExplainedYes
Jul 5, 2025CryptoOther transaction problemCAExplainedYes
Apr 16, 2025CryptoOther transaction problemLAExplainedYes
Apr 3, 2025CryptoFraud or scamFLExplainedYes
Mar 26, 2025CryptoFraud or scamWAExplainedYes
Dec 10, 2024CryptoOther service problemCAExplainedYes
Oct 9, 2024CryptoFraud or scamWAExplainedYes
Jul 29, 2024CryptoFraud or scamNCExplainedYes
Jul 22, 2024CryptoFraud or scamKYExplainedYes
Jul 3, 2024CryptoWrong amount charged or receivedNVExplainedYes
May 22, 2024CryptoFraud or scamMTExplainedYes
May 10, 2024CryptoMoney was not available when promisedCOExplainedYes
Apr 15, 2024CryptoFraud or scamCAExplainedYes
Dec 5, 2023CryptoOther transaction problemGAExplainedYes
Dec 1, 2023CryptoFraud or scamGAExplainedYes
Nov 24, 2023CryptoFraud or scamUTExplainedYes
Oct 31, 2023CryptoFraud or scamAZExplainedYes
Oct 24, 2023CryptoFraud or scamFLExplainedYes
Oct 1, 2023CryptoFraud or scamCOExplainedYes
Aug 11, 2023CryptoOther service problemPAExplainedYes
Aug 1, 2023CryptoFraud or scam-ExplainedYes
Jul 5, 2023CryptoFraud or scamVAExplainedYes
May 19, 2023CryptoFraud or scamTXExplainedYes
Feb 12, 2023CryptoConfusing or missing disclosuresSDExplainedYes
Nov 29, 2022CryptoFraud or scamCOExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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