Complaint log
Van Ru Credit complaint log
The newest complaints about Van Ru Credit, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 21, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Jun 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Jun 23, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Jun 1, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| May 27, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 25, 2016 | Debt collection | False statements or representationImpersonated an attorney or official | Fixed |
| May 9, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Apr 26, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 23, 2016 | Debt collection | False statements or representationImpersonated an attorney or official | Fixed |
| Apr 20, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 6, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Mar 10, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Mar 2, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Feb 29, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Feb 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Feb 26, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Fixed |
| Feb 23, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Feb 21, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 11, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Jan 23, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Jan 12, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 8, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Jan 3, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Dec 28, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Dec 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 10, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 6, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 4, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Fixed |
| Oct 19, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 16, 2015 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Oct 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 9, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Oct 6, 2015 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
| Oct 1, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Sep 29, 2015 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Sep 25, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Sep 19, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Sep 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Sep 1, 2015 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | Fixed |
| Aug 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 28, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Fixed |
| Aug 27, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Fixed |
| Aug 27, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Aug 19, 2015 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works