Mortgages
V.I.P. Mortgage mortgages complaints
Consumers have filed 15 complaints about V.I.P. Mortgage's mortgages, 7 in the last 12 months. V.I.P. Mortgage answered 100% on time and closed 0% with relief. See the whole V.I.P. Mortgage record.
V.I.P. Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | V.I.P. Mortgage | 7 | 100% | 0% |
Latest V.I.P. Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 2, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 1, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 30, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 5, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Dec 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jan 1, 2023 | Mortgages | Closing on a mortgage | Money back |
| Dec 31, 2022 | Mortgages | Trouble during payment process | Money back |
| Jul 21, 2022 | Mortgages | Closing on a mortgage | Explained |
| Mar 4, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 17, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 7, 2020 | Mortgages | Trouble during payment process | Explained |
| May 27, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jan 4, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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