Crypto platform · complaint record
Virtual Assets complaints
Filed under Virtual Assets, LLC
Consumers have filed 4 complaints about Virtual Assets since 2023, none in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 75%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2023
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Oct 30, 2025
Virtual Assets complaints by month
The busiest month was March 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Virtual Assets answered all time
- Closed with explanation4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Virtual Assets problems
Where Virtual Assets complaints come from
Most complaints: California (1), Florida (1), North Carolina (1), New York (1).
Virtual Assets compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | Virtual AssetsCrypto | - | 0 | - |
Compare side by side: Virtual Assets vs Winklevoss Exchange · Virtual Assets vs Kraken · Virtual Assets vs Foris DAX · Virtual Assets vs BAM Management US
What people say about Virtual Assets
All experiencesNo experiences with Virtual Assets yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Virtual Assets complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2025 | Crypto | Fraud or scam | Explained |
| Jul 2, 2025 | Crypto | Fraud or scam | Explained |
| Jul 24, 2023 | Crypto | Fraud or scam | Explained |
| Mar 24, 2023 | Crypto | Money was not available when promised | Explained |
Questions about Virtual Assets
How many complaints does Virtual Assets have?
Virtual Assets has 4 complaints on record since March 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does Virtual Assets respond to complaints?
Yes. Virtual Assets answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Virtual Assets?
The most common problems are fraud or scam (3), money was not available when promised (1).
Is Virtual Assets legit?
Virtual Assets is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Virtual Assets legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Virtual Assets?
Complain to Virtual Assets in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Virtual Assets complaints come from?
Most come from California (1), Florida (1), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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