Wafd Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Wafd Bank | 3 | new | 100% | 0% | 107 |
Every mortgage company ranked
Latest Wafd Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | WA | Explained | Yes |
| Mar 23, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | WA | Explained | Yes |
| Jan 31, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NM | Explained | Yes |
| May 8, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NV | Explained | Yes |
| Feb 1, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Oct 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Aug 26, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WA | Money back | Yes |
| Apr 26, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Mar 29, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WA | Explained | Yes |
| Feb 5, 2024 | Mortgages | Trouble during payment processInterest rate | ID | Explained | Yes |
| May 16, 2023 | Mortgages | Closing on a mortgage | AZ | Money back | Yes |
| May 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | ID | Explained | Yes |
| May 2, 2023 | Mortgages | Trouble during payment process | AZ | Money back | Yes |
| Feb 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Nov 16, 2022 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jul 18, 2022 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| May 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| May 18, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| May 6, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Apr 18, 2022 | Mortgages | Trouble during payment process | OR | Explained | Yes |
| Apr 6, 2022 | Mortgages | Closing on a mortgage | AZ | Explained | Yes |
| Mar 10, 2022 | Mortgages | Trouble during payment process | TX | Money back | Yes |
| Dec 21, 2021 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Nov 16, 2021 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Sep 24, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Money back | Yes |
| Aug 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Explained | Yes |
| Jun 25, 2021 | Mortgages | Trouble during payment process | MO | Explained | Yes |
| Mar 19, 2021 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Mar 10, 2021 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Oct 20, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Money back | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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