Mortgages
West Coast Servicing mortgages complaints
Consumers have filed 44 complaints about West Coast Servicing's mortgages. See the whole West Coast Servicing record.
West Coast Servicing against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | West Coast Servicing | 0 | - | - |
Latest West Coast Servicing mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 29, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| May 30, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 10, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 4, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 29, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 28, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 1, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 13, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jul 10, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 10, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jun 5, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| May 23, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Apr 30, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Apr 3, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 20, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 10, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 27, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 21, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 3, 2022 | Mortgages | Closing on a mortgage | Explained |
| May 26, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 27, 2022 | Mortgages | Trouble during payment process | Explained |
| Jan 4, 2022 | Mortgages | Trouble during payment process | Explained |
| Sep 2, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 15, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 21, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 16, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 11, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Nov 3, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 19, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 4, 2019 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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