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Complaint log

Western Union complaint log

The newest complaints about Western Union, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineSDExplainedYes
Oct 7, 2026Money transfers & appsFraud or scamGAExplainedYes
Oct 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
Oct 7, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
Oct 6, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Oct 5, 2026Money transfers & appsIncorrect exchange rateMAExplainedYes
Oct 5, 2026Money transfers & appsConfusing or missing disclosuresVAExplainedYes
Oct 4, 2026Money transfers & appsFraud or scamNYExplainedYes
Oct 2, 2026Money transfers & appsOther transaction problemCAExplainedYes
Oct 2, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Oct 2, 2026Money transfers & appsLost or stolen money orderNVExplainedYes
Oct 1, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Oct 1, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Sep 30, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes
Sep 30, 2026Money transfers & appsProblem with customer servicePAExplainedYes
Sep 30, 2026Money transfers & appsProblem with customer serviceFLExplainedYes
Sep 29, 2026Money transfers & appsLost or stolen money orderPAExplainedYes
Sep 29, 2026Money transfers & appsFraud or scamVAExplainedYes
Sep 29, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Sep 29, 2026Money transfers & appsOther transaction problemMAExplainedYes
Sep 28, 2026Money transfers & appsFraud or scamOKExplainedYes
Sep 28, 2026Money transfers & appsFraud or scamNVExplainedYes
Sep 27, 2026Money transfers & appsOther transaction problemOKExplainedYes
Sep 26, 2026Money transfers & appsFraud or scamTXExplainedYes
Sep 26, 2026Money transfers & appsMoney was not available when promisedHIExplainedYes
Sep 25, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Sep 24, 2026Money transfers & appsOther transaction problemPAExplainedYes
Sep 23, 2026Money transfers & appsFraud or scamOKExplainedYes
Sep 22, 2026Money transfers & appsOther service problemNYExplainedYes
Sep 22, 2026Money transfers & appsOther transaction problem-ExplainedYes
Sep 22, 2026Money transfers & appsOther transaction problemMIExplainedYes
Sep 22, 2026Money transfers & appsFraud or scamCAExplainedYes
Sep 21, 2026Money transfers & appsFraud or scamNYExplainedYes
Sep 21, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Sep 21, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Sep 21, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Sep 21, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPAExplainedYes
Sep 21, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Sep 21, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Sep 20, 2026Money transfers & appsFraud or scamCAExplainedYes
Sep 19, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Sep 18, 2026CryptoOther transaction problemCTExplainedYes
Sep 17, 2026Money transfers & appsFraud or scamGAExplainedYes
Sep 16, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Sep 15, 2026Money transfers & appsProblem with customer servicePAExplainedYes
Sep 15, 2026Money transfers & appsProblem with customer serviceNJExplainedYes
Sep 15, 2026Money transfers & appsOther transaction problemPAExplainedYes
Sep 15, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Sep 14, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Sep 14, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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