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Complaint log

Winklevoss Exchange complaint log

The newest complaints about Winklevoss Exchange, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 28, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardVAExplainedYes
May 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesFLExplainedYes
May 27, 2026CryptoMoney was not available when promisedCOExplainedYes
May 27, 2026Credit cardsGetting a credit cardDelay in processing applicationCAExplainedYes
May 27, 2026Credit cardsOther features, terms, or problemsOther problemGAExplainedYes
May 25, 2026CryptoOther transaction problemVAExplainedYes
May 22, 2026CryptoMoney was not available when promised-ExplainedYes
May 22, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNJExplainedYes
May 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
May 20, 2026Bank accountsOpening an accountUnable to open an accountALExplainedYes
May 18, 2026CryptoOther transaction problemCAExplainedYes
May 18, 2026Money transfers & appsFraud or scamFLExplainedYes
May 15, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes
May 15, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNJExplainedYes
May 14, 2026CryptoMoney was not available when promisedCAExplainedYes
May 14, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
May 14, 2026CryptoMoney was not available when promisedTXExplainedYes
May 14, 2026CryptoMoney was not available when promisedOHExplainedYes
May 14, 2026CryptoMoney was not available when promisedINExplainedYes
May 14, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceNCExplainedYes
May 13, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHExplainedYes
May 13, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
May 13, 2026CryptoOther service problemTNExplainedYes
May 13, 2026CryptoOther service problemWAExplainedYes
May 12, 2026Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
May 12, 2026CryptoMoney was not available when promisedCAExplainedYes
May 11, 2026CryptoOther transaction problemTXExplainedYes
May 11, 2026CryptoMoney was not available when promisedMAExplainedYes
May 10, 2026CryptoMoney was not available when promisedNYExplainedYes
May 10, 2026CryptoMoney was not available when promisedNJExplainedYes
May 9, 2026CryptoOther transaction problemNYExplainedYes
May 8, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeMAExplainedYes
May 8, 2026CryptoMoney was not available when promisedGAExplainedYes
May 7, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardVAExplainedYes
May 7, 2026CryptoOther transaction problemILExplainedYes
May 6, 2026CryptoOther service problemPAExplainedYes
May 6, 2026CryptoOther transaction problemVAExplainedYes
May 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
May 3, 2026CryptoMoney was not available when promisedORExplainedYes
May 3, 2026CryptoMoney was not available when promisedNYExplainedYes
May 2, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMIExplainedYes
May 1, 2026CryptoOther transaction problemCAExplainedYes
May 1, 2026CryptoMoney was not available when promisedWAExplainedYes
Apr 30, 2026CryptoOther service problemNYExplainedYes
Apr 30, 2026CryptoOther service problemCAExplainedYes
Apr 29, 2026CryptoFraud or scamAZExplainedYes
Apr 29, 2026CryptoOther transaction problemCAExplainedYes
Apr 29, 2026CryptoOther transaction problemFLExplainedYes
Apr 28, 2026CryptoOther service problemWAExplainedYes
Apr 28, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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