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Complaint log

Winklevoss Exchange complaint log

The newest complaints about Winklevoss Exchange, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 31, 2026Credit cardsClosing your accountCompany closed your accountWIExplainedYes
Oct 30, 2026CryptoOther transaction problemMOExplainedYes
Oct 30, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 29, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 28, 2026Credit cardsGetting a credit cardDelay in processing applicationFLExplainedYes
Oct 27, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAIn progressYes
Oct 26, 2026CryptoWrong amount charged or receivedCAExplainedYes
Oct 26, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletPAExplainedYes
Oct 25, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 23, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 23, 2026Credit cardsOther features, terms, or problemsOther problemOKExplainedYes
Oct 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYIn progressYes
Oct 22, 2026CryptoMoney was not available when promisedNYExplainedYes
Oct 22, 2026CryptoFraud or scamPAExplainedYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Oct 21, 2026Credit cardsFees or interestCharged too much interestNYExplainedYes
Oct 20, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Oct 19, 2026CryptoOther transaction problemALExplainedYes
Oct 19, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 18, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 17, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 17, 2026CryptoMoney was not available when promisedFLExplainedYes
Oct 16, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Oct 16, 2026CryptoFraud or scamNJExplainedYes
Oct 15, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardILExplainedYes
Oct 15, 2026CryptoOther service problemMAExplainedYes
Oct 14, 2026CryptoMoney was not available when promisedNYExplainedYes
Oct 13, 2026CryptoOther transaction problemMAExplainedYes
Oct 12, 2026CryptoOther transaction problemCAExplainedYes
Oct 12, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsVTMoney backNo
Oct 10, 2026CryptoOther transaction problemMNExplainedYes
Oct 8, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAMoney backYes
Oct 8, 2026Money transfers & appsFraud or scamAZExplainedYes
Oct 7, 2026CryptoOther transaction problemMTExplainedYes
Oct 7, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAExplainedYes
Oct 6, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeGAExplainedYes
Oct 6, 2026CryptoOther transaction problemNJExplainedYes
Oct 5, 2026CryptoMoney was not available when promisedCAExplainedYes
Oct 5, 2026CryptoFraud or scamNEExplainedYes
Oct 5, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAFixedYes
Oct 5, 2026CryptoMoney was not available when promisedOHExplainedYes
Oct 3, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Oct 3, 2026CryptoOther service problemCAExplainedYes
Oct 2, 2026CryptoMoney was not available when promisedTXExplainedYes
Oct 1, 2026CryptoFraud or scamCAExplainedYes
Sep 30, 2026CryptoOther service problemTXExplainedYes
Sep 28, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgePAExplainedYes
Sep 28, 2026CryptoUnexpected or other feesGAExplainedYes
Sep 27, 2026CryptoOther transaction problemMIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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