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Complaint log

Wise complaint log

The newest complaints about Wise, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 11, 2026Bank accountsManaging an accountProblem accessing account-ExplainedYes
Oct 9, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Oct 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXMoney backYes
Oct 9, 2026Money transfers & appsOther transaction problemCAExplainedYes
Oct 9, 2026Money transfers & appsOther transaction problemTNExplainedYes
Oct 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructed-ExplainedYes
Oct 9, 2026Money transfers & appsOther transaction problemCAExplainedYes
Oct 9, 2026Money transfers & appsOther transaction problemCAMoney backYes
Oct 7, 2026Money transfers & appsOther transaction problemTNExplainedYes
Oct 6, 2026Money transfers & appsOther transaction problemIAExplainedYes
Oct 6, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardWAExplainedYes
Oct 5, 2026Money transfers & appsOther transaction problemFLMoney backYes
Oct 4, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Oct 1, 2026Money transfers & appsConfusing or missing disclosuresWAExplainedYes
Sep 30, 2026Money transfers & appsFraud or scamILExplainedYes
Sep 30, 2026Money transfers & appsFraud or scamTNExplainedYes
Sep 30, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Sep 29, 2026Money transfers & appsFraud or scamNYExplainedYes
Sep 29, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Sep 28, 2026Money transfers & appsOther transaction problemTXExplainedYes
Sep 28, 2026Money transfers & appsMoney was not available when promisedILExplainedYes
Sep 28, 2026Money transfers & appsUnauthorized transactions or other transaction problemAZExplainedYes
Sep 28, 2026Money transfers & appsFraud or scamVAExplainedYes
Sep 25, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Sep 25, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Sep 24, 2026Money transfers & appsFraud or scamCAExplainedYes
Sep 24, 2026Money transfers & appsOther transaction problemWYExplainedYes
Sep 23, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Sep 22, 2026Money transfers & appsWrong amount charged or receivedCAExplainedYes
Sep 22, 2026Money transfers & appsOther transaction problemWAExplainedYes
Sep 22, 2026Money transfers & appsOther transaction problemWAMoney backYes
Sep 21, 2026Money transfers & appsMoney was not available when promisedHIMoney backYes
Sep 21, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Sep 21, 2026Money transfers & appsMoney was not available when promisedDEMoney backYes
Sep 21, 2026Money transfers & appsUnauthorized transactions or other transaction problemMSExplainedYes
Sep 19, 2026Money transfers & appsOther transaction problemMAMoney backYes
Sep 18, 2026Money transfers & appsMoney was not available when promisedFLMoney backYes
Sep 18, 2026Money transfers & appsOther transaction problem-ExplainedYes
Sep 18, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Sep 17, 2026Money transfers & appsUnexpected or other feesIDMoney backYes
Sep 16, 2026Money transfers & appsOther transaction problem-ExplainedYes
Sep 16, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Sep 16, 2026Money transfers & appsFraud or scam-ExplainedYes
Sep 16, 2026Money transfers & appsOther transaction problemTXMoney backYes
Sep 15, 2026Money transfers & appsOther transaction problemCAExplainedYes
Sep 12, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Sep 11, 2026Money transfers & appsFraud or scamCAExplainedYes
Sep 10, 2026Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Sep 9, 2026Money transfers & appsOther transaction problemCAExplainedYes
Sep 9, 2026Money transfers & appsFraud or scamPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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