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Complaint log

Wise complaint log

The newest complaints about Wise, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 11, 2026Money transfers & appsUnauthorized transactions or other transaction problem-ExplainedYes
May 10, 2026Money transfers & appsOther service problemMIExplainedYes
May 10, 2026Bank accountsClosing an accountCompany closed your account-ExplainedYes
May 9, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
May 7, 2026Money transfers & appsUnexpected or other feesNYExplainedYes
May 7, 2026Money transfers & appsFraud or scamCOExplainedYes
May 6, 2026Money transfers & appsFraud or scamMAExplainedYes
May 6, 2026Money transfers & appsOther transaction problemOKExplainedYes
May 5, 2026Money transfers & appsOther transaction problem-ExplainedYes
May 5, 2026Money transfers & appsOther transaction problemCAExplainedYes
May 5, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
May 5, 2026Money transfers & appsOther transaction problemMAExplainedYes
May 5, 2026Money transfers & appsOther transaction problemMIExplainedYes
May 5, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
May 4, 2026Money transfers & appsFraud or scamMEExplainedYes
May 4, 2026Money transfers & appsOther transaction problemGAExplainedYes
May 2, 2026Money transfers & appsOther transaction problemCAExplainedYes
May 1, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountWYExplainedYes
Apr 29, 2026Money transfers & appsOther transaction problemFLExplainedYes
Apr 29, 2026Money transfers & appsOther transaction problem-ExplainedYes
Apr 28, 2026Money transfers & appsOther transaction problemRIExplainedYes
Apr 28, 2026Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedYes
Apr 28, 2026Money transfers & appsFraud or scamMAExplainedYes
Apr 27, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Apr 26, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the card-ExplainedYes
Apr 26, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Apr 23, 2026Money transfers & appsMoney was not available when promisedMDExplainedYes
Apr 23, 2026Money transfers & appsOther transaction problem-ExplainedYes
Apr 22, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Apr 21, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Apr 20, 2026Money transfers & appsOther transaction problemFLExplainedYes
Apr 19, 2026Money transfers & appsFraud or scamARExplainedYes
Apr 18, 2026Money transfers & appsFraud or scamFLExplainedNo
Apr 17, 2026Money transfers & appsFraud or scamMAExplainedYes
Apr 16, 2026Money transfers & appsOther transaction problemNMExplainedNo
Apr 16, 2026Money transfers & appsWrong amount charged or receivedCAExplainedNo
Apr 16, 2026Money transfers & appsFraud or scamNJExplainedNo
Apr 15, 2026Money transfers & appsFraud or scamTXExplainedYes
Apr 14, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Apr 14, 2026Bank accountsManaging an accountDeposits or withdrawalsGAExplainedNo
Apr 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemORExplainedYes
Apr 14, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountAZExplainedYes
Apr 13, 2026Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Apr 10, 2026Money transfers & appsFraud or scamWAExplainedYes
Apr 10, 2026Money transfers & appsOther transaction problemILExplainedYes
Apr 9, 2026Money transfers & appsOther transaction problemORExplainedYes
Apr 9, 2026Money transfers & appsOther transaction problemTXExplainedYes
Apr 8, 2026Bank accountsClosing an accountCompany closed your account-ExplainedYes
Apr 8, 2026Money transfers & appsOther service problemNMExplainedYes
Apr 7, 2026Bank accountsManaging an accountProblem accessing accountNMExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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