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Complaint log

Wise complaint log

The newest complaints about Wise, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 12, 2026Money transfers & appsProblem with customer service-ExplainedYes
Jun 12, 2026Money transfers & appsMoney was not available when promisedDEExplainedYes
Jun 11, 2026Money transfers & appsFraud or scam-ExplainedYes
Jun 11, 2026Money transfers & appsOther transaction problemFLExplainedYes
Jun 11, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
Jun 10, 2026Bank accountsManaging an accountProblem making or receiving paymentsMAExplainedYes
Jun 10, 2026Money transfers & appsUnauthorized transactions or other transaction problem-ExplainedYes
Jun 10, 2026Money transfers & appsOther transaction problemTXExplainedYes
Jun 9, 2026Bank accountsOpening an accountUnable to open an account-ExplainedYes
Jun 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemWAExplainedYes
Jun 7, 2026Money transfers & appsOther transaction problemTXExplainedYes
Jun 6, 2026Bank accountsClosing an accountFunds not received from closed accountMNExplainedYes
Jun 5, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Jun 3, 2026Money transfers & appsFraud or scamNYExplainedYes
Jun 1, 2026Money transfers & appsFraud or scamTXExplainedYes
Jun 1, 2026Money transfers & appsFraud or scamCAExplainedYes
Jun 1, 2026Money transfers & appsProblem with customer serviceFLExplainedYes
Jun 1, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
May 29, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
May 25, 2026Money transfers & appsOther transaction problemTXExplainedYes
May 24, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
May 23, 2026Money transfers & appsOther transaction problemFLMoney backYes
May 23, 2026Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
May 22, 2026Money transfers & appsOther transaction problemTXExplainedYes
May 22, 2026Money transfers & appsUnauthorized transactions or other transaction problem-ExplainedYes
May 22, 2026Money transfers & appsOther transaction problemALExplainedYes
May 21, 2026Money transfers & appsOther service problemNCExplainedYes
May 21, 2026Money transfers & appsOther transaction problemCAExplainedYes
May 21, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
May 19, 2026Money transfers & appsOther transaction problem-ExplainedYes
May 19, 2026Money transfers & appsTrouble accessing funds in your mobile or digital wallet-ExplainedYes
May 19, 2026Money transfers & appsOther transaction problemCAExplainedYes
May 18, 2026Money transfers & appsFraud or scamNCMoney backYes
May 18, 2026Money transfers & appsProblem with customer serviceTXExplainedYes
May 18, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletILExplainedYes
May 18, 2026Money transfers & appsOther transaction problemTXMoney backYes
May 15, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
May 15, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
May 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
May 14, 2026Money transfers & appsMoney was not available when promised-ExplainedNo
May 14, 2026Money transfers & appsOther transaction problem-ExplainedYes
May 14, 2026Money transfers & appsMoney was not available when promisedFLMoney backYes
May 14, 2026Money transfers & appsOther transaction problemALExplainedYes
May 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
May 13, 2026Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardMIExplainedYes
May 13, 2026Money transfers & appsOther service problem-ExplainedNo
May 12, 2026Bank accountsClosing an accountFunds not received from closed accountOKExplainedYes
May 12, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMOExplainedYes
May 12, 2026Money transfers & appsFraud or scamCAExplainedYes
May 11, 2026Money transfers & appsOther transaction problemFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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