Mortgage company · complaint record
Zeus Mortgage complaints
Filed under Zeus Mortgage, Ltd.
Consumers have filed 11 complaints about Zeus Mortgage since 2014, none in the last 12 months. It answered 63.6% on time and closed 9% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 63.6%
- Closed with relief
- 9%
- Last 30 days
- 0
- Rank
- -
Since July 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 14, 2025
Zeus Mortgage complaints by month
The busiest month was January 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Zeus Mortgage answered all time
- Closed with monetary relief19.1%
- Closed with explanation1090.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Zeus Mortgage complaints are about
Top Zeus Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
- Delays in the application process 1
Zeus Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Zeus MortgageMortgages | - | 0 | - |
Compare side by side: Zeus Mortgage vs Midwest Loan Services · Zeus Mortgage vs Truhome Solutions · Zeus Mortgage vs NEXA Mortgage · Zeus Mortgage vs Hilltop
What people say about Zeus Mortgage
All experiencesNo experiences with Zeus Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Zeus Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Feb 6, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 31, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 8, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jan 10, 2023 | Mortgages | Trouble during payment process | Explained |
| Dec 6, 2021 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Jan 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 19, 2019 | Mortgages | Closing on a mortgage | Money back |
| Nov 11, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 16, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Zeus Mortgage
How many complaints does Zeus Mortgage have?
Zeus Mortgage has 11 complaints on record since July 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Zeus Mortgage respond to complaints?
Yes. Zeus Mortgage answered 63.6% of its complaints on time (within 15 days) and closed 9% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Zeus Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), trouble during payment process (2), application, originator, mortgage broker (2).
Is Zeus Mortgage legit?
Zeus Mortgage is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Zeus Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Zeus Mortgage?
Complain to Zeus Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Zeus Mortgage complaints come from?
Most come from Texas (11). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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