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Debt collection

Zip Co US debt collection complaints

Consumers have filed 38 complaints about Zip Co US's debt collection, 18 in the last 12 months. Zip Co US answered 94.4% on time and closed 0% with relief. See the whole Zip Co US record.

Zip Co US against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Zip Co US18new94.4%0%38

Every debt collector ranked

Latest Zip Co US debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Sep 15, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingAZExplainedYes
Jul 21, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingHIExplainedYes
May 26, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNCExplainedYes
May 16, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
May 7, 2026Debt collectionElectronic communicationsFrequent or repeated messagesWIExplainedYes
May 7, 2026Debt collectionElectronic communicationsFrequent or repeated messagesWIExplainedYes
Apr 23, 2026Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedNo
Mar 19, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMDExplainedYes
Mar 15, 2026Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Feb 10, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jan 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Jan 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Dec 25, 2025Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsCAExplainedYes
Nov 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Nov 16, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Nov 14, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Oct 10, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Oct 7, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMNExplainedYes
Jul 21, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtALExplainedYes
Jun 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Jun 20, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
May 15, 2025Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtNYExplainedYes
Nov 6, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Oct 24, 2024Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Dec 12, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Jul 26, 2023Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Jun 15, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursMAMoney backYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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