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Payday & personal loans

Lost or stolen refund

Consumers have filed 14 complaints about this, 4 in the last 12 months, against 11 companies. The most complained-about is Chime. Companies closed 0% of these with relief.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Sep 18, 2026ChimePayday & personal loansLost or stolen refundMIExplainedYes
May 12, 2026ChimePayday & personal loansLost or stolen refundGAExplainedYes
Jan 20, 2026ChimePayday & personal loansLost or stolen refundMSExplainedYes
Dec 1, 2025CitibankPayday & personal loansLost or stolen refundGAExplainedYes
Oct 28, 2025NelnetPayday & personal loansLost or stolen refundILExplainedYes
Jul 15, 2025KikoffPayday & personal loansLost or stolen refundMIExplainedYes
Apr 3, 2025OneMain FinancialPayday & personal loansLost or stolen refundNJExplainedYes
Nov 27, 2024Westlake FinancialPayday & personal loansLost or stolen refundAZExplainedYes
Oct 6, 2024EquifaxPayday & personal loansLost or stolen refundFLExplainedYes
Sep 30, 2024World AcceptancePayday & personal loansLost or stolen refundKYExplainedYes
Jun 3, 2024Credit KarmaPayday & personal loansLost or stolen refundOHExplainedNo
May 12, 2024Citizens BankPayday & personal loansLost or stolen refundMAExplainedYes
Mar 27, 2024World AcceptancePayday & personal loansLost or stolen refundTXExplainedYes
Mar 11, 2024AmscotPayday & personal loansLost or stolen refundTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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