Credit bureau · complaint record
OneMain Financial complaints
Filed under OneMain Finance Corporation
Consumers have filed 13,301 complaints about OneMain Financial since 2019, 3,861 of them in the last 12 months (+20% on the year before). It answered 100% on time and closed 7% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 12th most complained-about of 566 credit bureaus & report companies this year.
Average response record. How it works
- Complaints on record
- 13,301
- Last 12 months
- 3,861
- Answered on time
- 100%
- Closed with relief
- 7%
- Last 30 days
- 177
- Rank
- #12 of 566
Since September 2019
+20% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 11, 2026
Most complained-about credit bureaus & report companies
OneMain Financial complaints by month
The busiest month was March 2026 (420 complaints). Complaints in the last 12 months are up 20% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How OneMain Financial answered last 12 months
- Closed with monetary relief280.7%
- Closed with non-monetary relief2175.6%
- Closed with explanation3,44089.1%
- In progress1764.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers4/406.6% closed with relief
- Complaint trend8/15+20% vs last year
What OneMain Financial complaints are about
Top OneMain Financial problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 882
- Account information incorrect 827
- Account status incorrect 673
- Old information reappears or never goes away 83
- Information is missing that should be on the report 37
- Personal information incorrect 26
Where OneMain Financial complaints come from
Most complaints: California (1,273), Florida (1,272), Texas (1,257), Georgia (1,179), Pennsylvania (719).
OneMain Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | TD BankCredit reporting | 68 | 6,183 | B |
| 2 | Ally FinancialCredit reporting | 59 | 6,013 | C |
| 3 | Early Warning Services (Zelle)Credit reporting | 60 | 5,912 | C |
| 4 | Self FinancialCredit reporting | 49 | 4,913 | D |
| 5 | OneMain FinancialCredit reporting | 57 | 3,861 | C |
| 6 | KikoffCredit reporting | 50 | 3,534 | C |
| 7 | Credit AcceptanceCredit reporting | 55 | 3,335 | C |
| 8 | Exeter FinanceCredit reporting | 53 | 2,894 | C |
Compare side by side: OneMain Financial vs TD Bank · OneMain Financial vs Ally Financial · OneMain Financial vs Early Warning Services · OneMain Financial vs Self Financial
What people say about OneMain Financial
All experiencesNo experiences with OneMain Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest OneMain Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 11, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Nov 10, 2026 | Credit cards | Problem when making paymentsProblem during payment process | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 9, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 7, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 6, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | In progress |
Questions about OneMain Financial
How many complaints does OneMain Financial have?
OneMain Financial has 13,301 complaints on record since September 2019, including 3,861 in the last 12 months and 177 in the last 30 days. That makes it number 48 of every company by complaints this year.
Does OneMain Financial respond to complaints?
Yes. OneMain Financial answered 100% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix; 0.8% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 57/100 (grade C).
What do people complain about most with OneMain Financial?
The most common problems are incorrect information on your report (2,564), improper use of your report (3,252), took or threatened to take negative or legal action (629).
Is OneMain Financial legit?
OneMain Financial is a real company with a public complaint record: consumers have complained about it 13,301 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is OneMain Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about OneMain Financial going up or down?
Up. There were 3,861 complaints in the last 12 months against 3,209 in the 12 before (+20%). See every month.
How do I file a complaint against OneMain Financial?
Complain to OneMain Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most OneMain Financial complaints come from?
Most come from California (1,273), Florida (1,272), Texas (1,257). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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