Acopia Capital Group against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Acopia Capital Group | 1 | new | 100% | 0% | 27 |
Every mortgage company ranked
Latest Acopia Capital Group mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Dec 19, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NC | Explained | Yes |
| Dec 6, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | MS | Explained | Yes |
| Oct 20, 2022 | Mortgages | Closing on a mortgage | TN | Explained | Yes |
| Oct 20, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Jul 25, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Dec 17, 2021 | Mortgages | Closing on a mortgage | AL | Explained | Yes |
| May 14, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AL | Explained | Yes |
| Mar 24, 2021 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Mar 2, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Dec 31, 2020 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| May 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Apr 26, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Mar 29, 2018 | Mortgages | Struggling to pay mortgage | LA | Explained | Yes |
| Mar 6, 2018 | Mortgages | Closing on a mortgage | TN | Explained | No |
| Nov 29, 2017 | Mortgages | Trouble during payment process | TN | Money back | No |
| Nov 22, 2017 | Mortgages | Closing on a mortgage | FL | Explained | No |
| Sep 19, 2017 | Mortgages | Trouble during payment process | CA | Explained | No |
| Jun 30, 2017 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Dec 2, 2016 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Oct 10, 2016 | Mortgages | Settlement process and costs | TN | Money back | Yes |
| Sep 12, 2016 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | Yes |
| Aug 27, 2016 | Mortgages | Loan servicing, payments, escrow account | TN | Explained | Yes |
| Mar 25, 2016 | Mortgages | Application, originator, mortgage broker | GA | Explained | Yes |
| Aug 21, 2015 | Mortgages | Credit decision / Underwriting | GA | Money back | Yes |
| Mar 24, 2015 | Mortgages | Settlement process and costs | TN | Explained | Yes |
| May 15, 2012 | Mortgages | Settlement process and costs | CO | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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