Mortgage company · complaint record
Acopia Capital Group complaints
Consumers have filed 29 complaints about Acopia Capital Group since 2012, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since May 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 6, 2026
Most complained-about mortgage lenders & servicers
Acopia Capital Group complaints by month
The busiest month was November 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Acopia Capital Group answered all time
- Closed with monetary relief310.3%
- Closed with explanation2689.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Acopia Capital Group complaints are about
Top Acopia Capital Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
- Delays in the application process 1
Where Acopia Capital Group complaints come from
Most complaints: Tennessee (11), Georgia (6), Florida (3), Colorado (2), Alabama (2).
Acopia Capital Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Acopia Capital GroupMortgages | - | 1 | - |
Compare side by side: Acopia Capital Group vs Midwest Loan Services · Acopia Capital Group vs Truhome Solutions · Acopia Capital Group vs NEXA Mortgage · Acopia Capital Group vs Hilltop
What people say about Acopia Capital Group
All experiencesNo experiences with Acopia Capital Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Acopia Capital Group complaints
Full logQuestions about Acopia Capital Group
How many complaints does Acopia Capital Group have?
Acopia Capital Group has 29 complaints on record since May 2012, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Acopia Capital Group respond to complaints?
Yes. Acopia Capital Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Acopia Capital Group?
The most common problems are trouble during payment process (4), applying for a mortgage or refinancing an existing mortgage (7), closing on a mortgage (5).
Is Acopia Capital Group legit?
Acopia Capital Group is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Acopia Capital Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Acopia Capital Group?
Complain to Acopia Capital Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Acopia Capital Group complaints come from?
Most come from Tennessee (11), Georgia (6), Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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