Credit bureau · complaint record
Acxiom complaints
Filed under ACXIOM CORP.
Consumers have filed 86 complaints about Acxiom since 2017, 51 of them in the last 12 months (+89% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is problem with fraud alerts or security freezes.
Weak response record. How it works
- Complaints on record
- 86
- Last 12 months
- 51
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #95 of 566
Since April 2017
+89% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 9, 2026
Most complained-about credit bureaus & report companies
Acxiom complaints by month
The busiest month was March 2026 (13 complaints). Complaints in the last 12 months are up 89% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Acxiom answered last 12 months
- Closed with explanation51100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend1/15+89% vs last year
What Acxiom complaints are about
Top Acxiom problems last 12 months
Where Acxiom complaints come from
Most complaints: California (18), Florida (15), Georgia (13), Texas (5), New York (5).
Acxiom compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Viva FinanceCredit reporting | 45 | 56 | D |
| 2 | Verisk AnalyticsCredit reporting | 60 | 52 | C |
| 3 | AcxiomCredit reporting | 46 | 51 | D |
| 4 | AppFolioCredit reporting | 12 | 50 | F |
| 5 | Advantage CreditCredit reporting | 60 | 50 | C |
| 6 | Mei Auto FinanceCredit reporting | 55 | 48 | C |
| 7 | Fuel Capital GroupCredit reporting | 55 | 47 | C |
| 8 | ExtraCredit reporting | 55 | 46 | C |
Compare side by side: Acxiom vs Viva Finance · Acxiom vs Verisk Analytics · Acxiom vs AppFolio · Acxiom vs Advantage Credit
What people say about Acxiom
All experiencesNo experiences with Acxiom yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Acxiom complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 25, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jun 27, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 29, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| May 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 27, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 24, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
Questions about Acxiom
How many complaints does Acxiom have?
Acxiom has 86 complaints on record since April 2017, including 51 in the last 12 months and 0 in the last 30 days. That makes it number 667 of every company by complaints this year.
Does Acxiom respond to complaints?
Yes. Acxiom answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).
What do people complain about most with Acxiom?
The most common problems are problem with fraud alerts or security freezes (41), improper use of your report (26), incorrect information on your report (10).
Is Acxiom legit?
Acxiom is a real company with a public complaint record: consumers have complained about it 86 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Acxiom legit? for the signals, red flags and how to protect yourself.
Are complaints about Acxiom going up or down?
Up. There were 51 complaints in the last 12 months against 27 in the 12 before (+89%). See every month.
How do I file a complaint against Acxiom?
Complain to Acxiom in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Acxiom complaints come from?
Most come from California (18), Florida (15), Georgia (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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