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Debt collector · complaint record

Ad Astra Recovery Services complaints

Consumers have filed 1,942 complaints about Ad Astra Recovery Services since 2013, none in the last 12 months. It answered 100% on time and closed 1% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
1,942

Since June 2013

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
1%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 9, 2020

Rank
-

Ad Astra Recovery Services complaints by month

The busiest month was July 2017 (85 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Ad Astra Recovery Services answered all time

  • Closed with monetary relief30.2%
  • Closed with non-monetary relief100.5%
  • Closed with explanation1,92999.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Ad Astra Recovery Services complaints are about

Top Ad Astra Recovery Services problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 312
  • Debt was result of identity theft 124
  • Debt was paid 77
  • Debt was already discharged in bankruptcy and is no longer owed 23

Where Ad Astra Recovery Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (821), California (392), Nevada (75), Louisiana (74), Tennessee (70).

Ad Astra Recovery Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Ad Astra Recovery ServicesDebt collection-0new100%1%-

Compare side by side: Ad Astra Recovery Services vs Green Square · Ad Astra Recovery Services vs EMoneyUSA · Ad Astra Recovery Services vs Mullooly Jeffrey Rooney & Flynn · Ad Astra Recovery Services vs Credit World Services

What people say about Ad Astra Recovery Services

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Latest Ad Astra Recovery Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 9, 2020Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt funds-ExplainedYes
Sep 9, 2020Credit reportingIncorrect information on your reportOld information reappears or never goes awayOHExplainedYes
Sep 8, 2020Debt collectionAttempts to collect debt not owedDebt was result of identity theftUTExplainedYes
Sep 7, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Sep 7, 2020Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Sep 5, 2020Payday & personal loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Sep 4, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Sep 2, 2020Debt collectionAttempts to collect debt not owedDebt was paidLAExplainedYes
Aug 31, 2020Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Aug 28, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Aug 28, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Aug 27, 2020Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTNExplainedYes

Questions about Ad Astra Recovery Services

How many complaints does Ad Astra Recovery Services have?

Ad Astra Recovery Services has 1,942 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Ad Astra Recovery Services respond to complaints?

Yes. Ad Astra Recovery Services answered 100% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Ad Astra Recovery Services?
Is Ad Astra Recovery Services legit?

Ad Astra Recovery Services is a real company with a public complaint record: consumers have complained about it 1,942 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ad Astra Recovery Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Ad Astra Recovery Services?

Complain to Ad Astra Recovery Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Ad Astra Recovery Services complaints come from?

Most come from Texas (821), California (392), Nevada (75). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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