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Debt collector · complaint record

Advance Service Group complaints

Consumers have filed 10 complaints about Advance Service Group since 2026, 10 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
10

Since March 2026

Last 12 months
10

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 28, 2026

Rank
#727 of 1,963

Most complained-about debt collectors

Advance Service Group complaints by month

The busiest month was March 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Advance Service Group answered all time

  • Closed with explanation440%
  • In progress660%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Advance Service Group complaints are about

  • Debt collection660%
  • Payday & personal loans440%

Top Advance Service Group problems

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 3

Where Advance Service Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (4), Florida (2), North Carolina (1), Nevada (1), Virginia (1).

Advance Service Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Advance Service GroupDebt collection-10new100%0%-

Compare side by side: Advance Service Group vs Green Square · Advance Service Group vs EMoneyUSA · Advance Service Group vs Mullooly Jeffrey Rooney & Flynn · Advance Service Group vs Credit World Services

What people say about Advance Service Group

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Latest Advance Service Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Payday & personal loansGetting the loanNVIn progressYes
Oct 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCIn progressYes
Sep 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWAIn progressYes
Sep 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLIn progressYes
Aug 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLIn progressYes
Jul 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAIn progressYes
Jun 24, 2026Debt collectionElectronic communicationsFrequent or repeated messagesCAExplainedYes
May 8, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Mar 24, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Mar 18, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes

Questions about Advance Service Group

How many complaints does Advance Service Group have?

Advance Service Group has 10 complaints on record since March 2026, including 10 in the last 12 months and 2 in the last 30 days. That makes it number 1,447 of every company by complaints this year.

Does Advance Service Group respond to complaints?

Yes. Advance Service Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Advance Service Group?
Is Advance Service Group legit?

Advance Service Group is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Advance Service Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Advance Service Group?

Complain to Advance Service Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Advance Service Group complaints come from?

Most come from California (4), Florida (2), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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