Credit reporting
AES / PHEAA credit reporting complaints
Consumers have filed 2,484 complaints about AES / PHEAA's credit reporting, 69 in the last 12 months (-21%). AES / PHEAA answered 100% on time and closed 20% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | AES / PHEAA | 69 | 100% | 20% |
Latest AES / PHEAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Fixed |
| Aug 2, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 29, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 26, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 22, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 18, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 15, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 13, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 9, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jul 4, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 2, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 31, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 29, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 16, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 12, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| May 11, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 10, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 9, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 7, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 3, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 2, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Apr 18, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 28, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 28, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 25, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 23, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 20, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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