Credit reporting
AES / PHEAA credit reporting complaints
Consumers have filed 2,484 complaints about AES / PHEAA's credit reporting, 69 in the last 12 months (-21%). AES / PHEAA answered 100% on time and closed 20% with relief. See the whole AES / PHEAA record.
AES / PHEAA against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | AES / PHEAA | 69 | 100% | 20% |
Latest AES / PHEAA credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 18, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 17, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 14, 2025 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 14, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 7, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 27, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 17, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 16, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 14, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 14, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 11, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 10, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 9, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 9, 2025 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Feb 9, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 9, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 8, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 28, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 26, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Jan 23, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 11, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 9, 2025 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jan 7, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Fixed |
| Jan 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 28, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 11, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 6, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 5, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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