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Complaint log

Affirm complaint log

The newest complaints about Affirm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtHIExplainedYes
Oct 30, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Oct 29, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 29, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Oct 29, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsNCIn progressYes
Oct 29, 2026Payday & personal loansReceived a loan you didn't apply forNCExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKYExplainedYes
Oct 29, 2026Payday & personal loansStruggling to pay your loanVAExplainedYes
Oct 29, 2026Payday & personal loansGetting the loanOKExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsCOExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNVExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectSDExplainedYes
Oct 29, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Oct 29, 2026Payday & personal loansGetting the loanNYIn progressYes
Oct 28, 2026Payday & personal loansProblem when making paymentsMOExplainedYes
Oct 28, 2026Payday & personal loansProblem with additional add-on products or servicesFLIn progressYes
Oct 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseAZIn progressYes
Oct 28, 2026Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsFLExplainedYes
Oct 28, 2026Payday & personal loansGetting the loanLAExplainedYes
Oct 28, 2026Credit cardsTrouble using your cardCan't use card to make purchasesSCExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 28, 2026Payday & personal loansProblem when making paymentsWAIn progressYes
Oct 28, 2026Payday & personal loansGetting the loanNCIn progressYes
Oct 28, 2026Credit cardsClosing your accountCan't close your accountTXExplainedYes
Oct 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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