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Complaint log

Albert complaint log

The newest complaints about Albert, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Sep 21, 2026Bank accountsClosing an accountCan't close your accountKYExplainedYes
Sep 21, 2026Payday & personal loansIssues with repaymentCAExplainedYes
Sep 18, 2026Bank accountsClosing an accountCan't close your accountMIExplainedYes
Sep 18, 2026Bank accountsClosing an accountCan't close your accountFLExplainedYes
Sep 17, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Sep 15, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNDExplainedYes
Sep 15, 2026Bank accountsClosing an accountCan't close your accountNYExplainedYes
Sep 15, 2026Bank accountsManaging an accountFee problemVAExplainedYes
Sep 15, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountKYExplainedYes
Sep 13, 2026Bank accountsClosing an accountCan't close your accountNJExplainedYes
Sep 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAExplainedYes
Sep 12, 2026Bank accountsClosing an accountCan't close your accountNHExplainedYes
Sep 11, 2026Money transfers & appsUnauthorized transactions or other transaction problemOHExplainedYes
Sep 11, 2026Payday & personal loansConfusing or misleading advertising or marketingTXExplainedYes
Sep 11, 2026Bank accountsClosing an accountCan't close your accountAZExplainedYes
Sep 10, 2026Payday & personal loansCan't contact lender or servicerGAExplainedYes
Sep 10, 2026Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Sep 9, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Sep 9, 2026Payday & personal loansCan't stop withdrawals from your bank accountPAExplainedYes
Sep 9, 2026Bank accountsClosing an accountCan't close your accountPAExplainedYes
Sep 8, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 7, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Sep 7, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountTNExplainedYes
Sep 5, 2026Bank accountsManaging an accountProblem using a debit or ATM cardALExplainedYes
Sep 4, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCAExplainedYes
Sep 4, 2026Bank accountsClosing an accountCan't close your accountOKExplainedYes
Sep 3, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountMOExplainedYes
Sep 2, 2026Bank accountsClosing an accountCan't close your accountHIExplainedYes
Sep 1, 2026Payday & personal loansStruggling to pay your loanPAExplainedYes
Aug 28, 2026Payday & personal loansCan't stop withdrawals from your bank accountLAExplainedYes
Aug 26, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountAZExplainedYes
Aug 23, 2026Bank accountsClosing an accountCan't close your accountVAExplainedYes
Aug 21, 2026Payday & personal loansCharged fees or interest you didn't expectDEExplainedYes
Aug 21, 2026Payday & personal loansConfusing or misleading advertising or marketingPAExplainedYes
Aug 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
Aug 17, 2026Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Aug 17, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Aug 16, 2026Bank accountsManaging an accountProblem accessing accountWAExplainedYes
Aug 16, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Aug 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMIExplainedYes
Aug 14, 2026Money transfers & appsConfusing or misleading advertising or marketingCAExplainedYes
Aug 10, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Aug 9, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNMExplainedYes
Aug 8, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountINExplainedYes
Aug 7, 2026Payday & personal loansCan't contact lender or servicerCAExplainedYes
Aug 6, 2026Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Aug 6, 2026Payday & personal loansCan't stop withdrawals from your bank accountORExplainedYes
Aug 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedAZExplainedYes
Aug 5, 2026Debt relief & credit repairProblem with customer serviceCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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