Crypto platform · complaint record
AlpacaDB complaints
Filed under AlpacaDB, Inc.
Consumers have filed 8 complaints about AlpacaDB since 2025, 6 of them in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is fraud or scam. It is the 18th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 6
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #18 of 51
Since April 2025
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Sep 24, 2026
Most complained-about crypto exchanges & apps
AlpacaDB complaints by month
The busiest month was July 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How AlpacaDB answered all time
- Closed with explanation450%
- Untimely response450%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What AlpacaDB complaints are about
Top AlpacaDB problems
Where AlpacaDB complaints come from
Most complaints: Massachusetts (1), Minnesota (1), New York (1), Washington (1), Arizona (1).
AlpacaDB compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | AlpacaDBCrypto | - | 6 | - |
Compare side by side: AlpacaDB vs Winklevoss Exchange · AlpacaDB vs Kraken · AlpacaDB vs Foris DAX · AlpacaDB vs BAM Management US
What people say about AlpacaDB
All experiencesNo experiences with AlpacaDB yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest AlpacaDB complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 24, 2026 | Crypto | Other transaction problem | No timely reply |
| Sep 16, 2026 | Crypto | Other transaction problem | No timely reply |
| Jul 29, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | No timely reply |
| Jul 28, 2026 | Bank accounts | Closing an accountCan't close your account | No timely reply |
| May 31, 2026 | Crypto | Fraud or scam | Explained |
| Dec 20, 2025 | Crypto | Fraud or scam | Explained |
| Sep 16, 2025 | Crypto | Money was not available when promised | Explained |
| Apr 15, 2025 | Money transfers & apps | Fraud or scam | Explained |
Questions about AlpacaDB
How many complaints does AlpacaDB have?
AlpacaDB has 8 complaints on record since April 2025, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.
Does AlpacaDB respond to complaints?
Yes. AlpacaDB answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with AlpacaDB?
The most common problems are fraud or scam (3), other transaction problem (2), closing an account (1).
Is AlpacaDB legit?
AlpacaDB is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is AlpacaDB legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against AlpacaDB?
Complain to AlpacaDB in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most AlpacaDB complaints come from?
Most come from Massachusetts (1), Minnesota (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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