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Mortgages

Altisource Portfolio Solutions, S.à r.l mortgages complaints

Consumers have filed 95 complaints about Altisource Portfolio Solutions, S.à r.l's mortgages, 2 in the last 12 months. Altisource Portfolio Solutions, S.à r.l answered 50% on time and closed 0% with relief. See the whole Altisource Portfolio Solutions, S.à r.l record.

Altisource Portfolio Solutions, S.à r.l against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Altisource Portfolio Solutions, S.à r.l2new50%0%95

Every mortgage company ranked

Latest Altisource Portfolio Solutions, S.à r.l mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jan 7, 2026MortgagesImproper use of your reportReporting company used your report improperlyOHExplainedNo
Nov 18, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Dec 10, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMIExplainedYes
Dec 20, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanINExplainedYes
Dec 20, 2023MortgagesTrouble during payment processLien releaseMIExplainedYes
Aug 1, 2022MortgagesTrouble during payment processKSExplainedYes
Jan 21, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Nov 21, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Sep 5, 2019MortgagesStruggling to pay mortgageTXExplainedYes
Jul 9, 2019MortgagesStruggling to pay mortgageDCExplainedYes
May 21, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Apr 4, 2019MortgagesTrouble during payment processNVExplainedYes
Mar 11, 2019MortgagesStruggling to pay mortgageNYExplainedYes
Dec 31, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Nov 12, 2018MortgagesStruggling to pay mortgage-ExplainedYes
Oct 25, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jul 28, 2018MortgagesTrouble during payment processCAExplainedYes
Apr 26, 2018MortgagesStruggling to pay mortgageFLExplainedYes
Feb 18, 2018MortgagesTrouble during payment processPAExplainedYes
Aug 14, 2017MortgagesTrouble during payment processGAExplainedYes
Aug 1, 2017MortgagesClosing on a mortgageMDExplainedYes
Jul 22, 2017MortgagesClosing on a mortgageFLExplainedYes
Jul 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jun 8, 2017MortgagesStruggling to pay mortgageILExplainedYes
May 19, 2017MortgagesClosing on a mortgagePAExplainedYes
May 3, 2017MortgagesClosing on a mortgageCAExplainedYes
Mar 14, 2017MortgagesLoan servicing, payments, escrow accountPAExplainedYes
Mar 8, 2017MortgagesLoan modification,collection,foreclosureFLExplainedYes
Feb 21, 2017MortgagesSettlement process and costsCAExplainedYes
Feb 3, 2017MortgagesSettlement process and costsMDExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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