Mortgage company · complaint record
American Federal Mortgage complaints
Filed under AMERICAN FEDERAL MORTGAGE CORPORATION
Consumers have filed 8 complaints about American Federal Mortgage since 2012, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since February 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 28, 2026
Most complained-about mortgage lenders & servicers
American Federal Mortgage complaints by month
The busiest month was November 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Federal Mortgage answered all time
- Closed with monetary relief112.5%
- Closed with non-monetary relief112.5%
- Closed with explanation562.5%
- Closed without relief112.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American Federal Mortgage complaints are about
Top American Federal Mortgage problems
Inside "Closing on a mortgage"
- Delays with the closing process 1
- Changes in loan terms during or after closing 1
American Federal Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American Federal MortgageMortgages | - | 2 | - |
Compare side by side: American Federal Mortgage vs Midwest Loan Services · American Federal Mortgage vs Truhome Solutions · American Federal Mortgage vs NEXA Mortgage · American Federal Mortgage vs Hilltop
What people say about American Federal Mortgage
All experiencesNo experiences with American Federal Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Federal Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Feb 23, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Aug 10, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Fixed |
| Oct 4, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 18, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 17, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Apr 9, 2013 | Mortgages | Loan modification,collection,foreclosure | Money back |
| Feb 29, 2012 | Mortgages | Settlement process and costs | No relief |
Questions about American Federal Mortgage
How many complaints does American Federal Mortgage have?
American Federal Mortgage has 8 complaints on record since February 2012, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does American Federal Mortgage respond to complaints?
Yes. American Federal Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with American Federal Mortgage?
The most common problems are closing on a mortgage (2), application, originator, mortgage broker (2), loan modification,collection,foreclosure (1).
Is American Federal Mortgage legit?
American Federal Mortgage is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Federal Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Federal Mortgage?
Complain to American Federal Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Federal Mortgage complaints come from?
Most come from New Jersey (5), New York (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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