Mortgages
American Financial Network mortgages complaints
Consumers have filed 226 complaints about American Financial Network's mortgages, 21 in the last 12 months (-5%). American Financial Network answered 100% on time and closed 0% with relief. See the whole American Financial Network record.
American Financial Network against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | American Financial Network | 21 | 100% | 0% |
Latest American Financial Network mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | In progress |
| Sep 1, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 21, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 20, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 13, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| May 13, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| May 8, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Mar 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Mar 20, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 26, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 18, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jan 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 23, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 17, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Dec 9, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 4, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Nov 15, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 28, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Sep 22, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 22, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 22, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 9, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Aug 25, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Aug 13, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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