American Financing against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | American Financing | 8 | new | 100% | 0% | 53 |
Every mortgage company ranked
Latest American Financing mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 12, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | MD | Explained | Yes |
| Apr 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NM | Explained | Yes |
| Apr 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NM | Explained | Yes |
| Feb 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CO | Explained | Yes |
| Feb 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MI | Explained | Yes |
| Dec 15, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | PA | Explained | Yes |
| Dec 3, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | PA | Explained | Yes |
| Nov 24, 2025 | Mortgages | Struggling to pay mortgageForeclosure | VA | Explained | Yes |
| Feb 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CO | Explained | Yes |
| Oct 3, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CO | Explained | Yes |
| Jun 14, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MO | Explained | Yes |
| Jun 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MO | Explained | Yes |
| Apr 13, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
| Apr 3, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | FL | Explained | Yes |
| Sep 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Feb 10, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 9, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Dec 17, 2021 | Mortgages | Closing on a mortgage | CO | Money back | Yes |
| Dec 7, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Sep 7, 2021 | Mortgages | Closing on a mortgage | CO | Explained | Yes |
| Aug 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Aug 11, 2021 | Mortgages | Closing on a mortgage | ME | Explained | Yes |
| Jun 22, 2021 | Mortgages | Closing on a mortgage | ME | Explained | Yes |
| Jun 8, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Fixed | Yes |
| May 8, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Mar 24, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Feb 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Feb 15, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AZ | Explained | Yes |
| Jan 14, 2021 | Mortgages | Struggling to pay mortgage | CO | Explained | Yes |
| Oct 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about American Financing
No comments yet. Start the conversation - questions are welcome too.