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Mortgages

American Financing mortgages complaints

Consumers have filed 53 complaints about American Financing's mortgages, 8 in the last 12 months. American Financing answered 100% on time and closed 0% with relief. See the whole American Financing record.

American Financing against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13American Financing8new100%0%53

Every mortgage company ranked

Latest American Financing mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Sep 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Aug 6, 2020MortgagesClosing on a mortgageCOMoney backYes
Jul 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
May 27, 2020MortgagesClosing on a mortgageMEExplainedYes
Apr 8, 2020MortgagesClosing on a mortgageCOExplainedYes
Apr 2, 2020MortgagesClosing on a mortgagePAExplainedYes
Mar 27, 2020MortgagesClosing on a mortgageCOExplainedYes
Jan 17, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageGAFixedYes
Dec 19, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Mar 10, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageIDExplainedYes
Mar 1, 2019MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Dec 18, 2018MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedNo
Nov 7, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageARExplainedNo
Dec 14, 2017MortgagesClosing on a mortgageCOMoney backYes
May 13, 2016MortgagesApplication, originator, mortgage brokerNCMoney backYes
Dec 4, 2015MortgagesCredit decision / UnderwritingCOExplainedNo
Aug 17, 2015MortgagesApplication, originator, mortgage brokerCOFixedYes
Jan 23, 2015MortgagesLoan modification,collection,foreclosureNEExplainedYes
Jan 22, 2015MortgagesApplication, originator, mortgage brokerCOMoney backYes
Nov 8, 2014MortgagesApplication, originator, mortgage brokerCOExplainedNo
Feb 4, 2014MortgagesApplication, originator, mortgage brokerCOExplainedYes
Jan 31, 2014MortgagesApplication, originator, mortgage brokerCOExplainedYes
Jul 12, 2012MortgagesApplication, originator, mortgage brokerCOExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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