Mortgage company · complaint record
American Financing complaints
Filed under AMERICAN FINANCING CORPORATION
Consumers have filed 63 complaints about American Financing since 2012, 10 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 63
- Last 12 months
- 10
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #136 of 595
Since July 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 13, 2026
Most complained-about mortgage lenders & servicers
American Financing complaints by month
The busiest month was January 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Financing answered all time
- Closed with monetary relief57.9%
- Closed with non-monetary relief34.8%
- Closed with explanation5587.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American Financing complaints are about
Top American Financing problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 4
- Trying to communicate with the company to fix an issue with the application process 2
- Application denials 1
- Loan estimate or other related disclosures 1
- Fees or costs during the application process 1
Where American Financing complaints come from
Most complaints: Colorado (27), Pennsylvania (4), California (4), Georgia (4), Maine (3).
American Financing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | American FinancingMortgages | - | 10 | - |
Compare side by side: American Financing vs Midwest Loan Services · American Financing vs Truhome Solutions · American Financing vs NEXA Mortgage · American Financing vs Hilltop
What people say about American Financing
All experiencesNo experiences with American Financing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Financing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 13, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 12, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Apr 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Mar 17, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Feb 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Dec 15, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Dec 3, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Nov 24, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 5, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 31, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about American Financing
How many complaints does American Financing have?
American Financing has 63 complaints on record since July 2012, including 10 in the last 12 months and 0 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does American Financing respond to complaints?
Yes. American Financing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with American Financing?
The most common problems are applying for a mortgage or refinancing an existing mortgage (27), closing on a mortgage (14), improper use of your report (8).
Is American Financing legit?
American Financing is a real company with a public complaint record: consumers have complained about it 63 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Financing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Financing?
Complain to American Financing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Financing complaints come from?
Most come from Colorado (27), Pennsylvania (4), California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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