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Complaint log

Arbor Residential Mortgage complaint log

The newest complaints about Arbor Residential Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 21, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmCANo timely replyNo
Feb 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNNo timely replyNo
Feb 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNNo timely replyNo
May 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Oct 9, 2022Credit reportingIncorrect information on your reportInformation is missing that should be on the reportMSExplainedNo
Sep 30, 2019Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedNo
Jan 13, 2019MortgagesClosing on a mortgageGAExplainedNo
Dec 13, 2018Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Dec 4, 2018Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Nov 27, 2018Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Sep 3, 2018Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMDExplainedNo
May 3, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedNo
May 3, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedNo
Feb 16, 2018Credit reportingIncorrect information on your reportInformation is missing that should be on the reportCAExplainedYes
Oct 11, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Aug 30, 2017Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedNo
Aug 10, 2017MortgagesTrouble during payment processCAExplainedNo
Jun 15, 2017Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedYes
May 4, 2017MortgagesTrouble during payment processWIExplainedYes
Apr 20, 2017MortgagesLoan servicing, payments, escrow accountMIExplainedYes
Apr 1, 2017Bank accountsAccount opening, closing, or managementMAExplainedYes
Mar 29, 2017MortgagesLoan servicing, payments, escrow accountORExplainedYes
Mar 29, 2017MortgagesLoan servicing, payments, escrow accountORExplainedYes
Mar 29, 2017MortgagesLoan servicing, payments, escrow accountORExplainedYes
Mar 15, 2017MortgagesCredit decision / UnderwritingVAExplainedYes
Feb 2, 2017Bank accountsAccount opening, closing, or managementMAExplainedYes
Jan 27, 2017MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Dec 29, 2016MortgagesLoan servicing, payments, escrow accountARExplainedYes
Dec 23, 2016MortgagesSettlement process and costsNJClosedYes
Dec 4, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Nov 26, 2016MortgagesLoan modification,collection,foreclosureAPExplainedYes
Nov 9, 2016MortgagesLoan servicing, payments, escrow accountAZExplainedYes
Oct 28, 2016MortgagesLoan servicing, payments, escrow accountCAClosedYes
Oct 27, 2016MortgagesLoan servicing, payments, escrow accountOKClosedYes
Oct 15, 2016MortgagesLoan servicing, payments, escrow accountGAExplainedYes
Sep 28, 2016MortgagesLoan servicing, payments, escrow accountCAClosedYes
Sep 27, 2016MortgagesSettlement process and costsMDExplainedNo
Sep 26, 2016MortgagesLoan servicing, payments, escrow accountGAExplainedYes
Sep 19, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtNYClosedYes
Sep 9, 2016MortgagesLoan servicing, payments, escrow accountSCExplainedYes
Sep 2, 2016MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Aug 31, 2016MortgagesLoan modification,collection,foreclosureNYExplainedYes
Aug 24, 2016MortgagesLoan servicing, payments, escrow accountUTExplainedYes
Aug 22, 2016MortgagesLoan servicing, payments, escrow accountMOExplainedYes
Aug 18, 2016MortgagesLoan servicing, payments, escrow accountWAExplainedYes
Aug 1, 2016MortgagesLoan servicing, payments, escrow accountFLFixedYes
Jul 22, 2016MortgagesCredit decision / UnderwritingCAExplainedYes
Jul 21, 2016MortgagesLoan servicing, payments, escrow accountMDExplainedNo
Jul 18, 2016MortgagesLoan modification,collection,foreclosureDEExplainedYes
Jul 5, 2016MortgagesLoan servicing, payments, escrow accountWAClosedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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