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Arbor Residential Mortgage mortgages complaints

Consumers have filed 315 complaints about Arbor Residential Mortgage's mortgages, 2 in the last 12 months. Arbor Residential Mortgage answered 0% on time and closed - with relief. See the whole Arbor Residential Mortgage record.

Arbor Residential Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Arbor Residential Mortgage2new0%-315

Every mortgage company ranked

Latest Arbor Residential Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Feb 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNNo timely replyNo
Feb 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNNo timely replyNo
May 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Jan 13, 2019MortgagesClosing on a mortgageGAExplainedNo
Aug 10, 2017MortgagesTrouble during payment processCAExplainedNo
May 4, 2017MortgagesTrouble during payment processWIExplainedYes
Apr 20, 2017MortgagesLoan servicing, payments, escrow accountMIExplainedYes
Mar 29, 2017MortgagesLoan servicing, payments, escrow accountORExplainedYes
Mar 29, 2017MortgagesLoan servicing, payments, escrow accountORExplainedYes
Mar 29, 2017MortgagesLoan servicing, payments, escrow accountORExplainedYes
Mar 15, 2017MortgagesCredit decision / UnderwritingVAExplainedYes
Jan 27, 2017MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Dec 29, 2016MortgagesLoan servicing, payments, escrow accountARExplainedYes
Dec 23, 2016MortgagesSettlement process and costsNJClosedYes
Dec 4, 2016MortgagesLoan servicing, payments, escrow accountCAExplainedYes
Nov 26, 2016MortgagesLoan modification,collection,foreclosureAPExplainedYes
Nov 9, 2016MortgagesLoan servicing, payments, escrow accountAZExplainedYes
Oct 28, 2016MortgagesLoan servicing, payments, escrow accountCAClosedYes
Oct 27, 2016MortgagesLoan servicing, payments, escrow accountOKClosedYes
Oct 15, 2016MortgagesLoan servicing, payments, escrow accountGAExplainedYes
Sep 28, 2016MortgagesLoan servicing, payments, escrow accountCAClosedYes
Sep 27, 2016MortgagesSettlement process and costsMDExplainedNo
Sep 26, 2016MortgagesLoan servicing, payments, escrow accountGAExplainedYes
Sep 9, 2016MortgagesLoan servicing, payments, escrow accountSCExplainedYes
Sep 2, 2016MortgagesLoan servicing, payments, escrow accountFLExplainedYes
Aug 31, 2016MortgagesLoan modification,collection,foreclosureNYExplainedYes
Aug 24, 2016MortgagesLoan servicing, payments, escrow accountUTExplainedYes
Aug 22, 2016MortgagesLoan servicing, payments, escrow accountMOExplainedYes
Aug 18, 2016MortgagesLoan servicing, payments, escrow accountWAExplainedYes
Aug 1, 2016MortgagesLoan servicing, payments, escrow accountFLFixedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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